Dr. John R. Bush Office COVID-19 Update and Status

Your health and safety, and that of our team, are our top priority. 

 

Please visit this webpage for information about our practice, your upcoming appointment and any changes that impact your health. 

 

Please visit the following websites for information about Governor Wolf’s COVID-19 announcements and updates from the CDC:


Governor Tom Wolf

CDC

 

We wanted to update our patients that our practice will be available for emergency procedures now through May 15, as per the Pennsylvania Department of Health mandate. 

 

Since March 18, we have been seeing our emergency patients at our Forest Hills location from 8am to 1pm  Monday and Thursday.  This seems to be working very well for both patients and staff, so we will continue to operate this way until further notice. 

 

For emergency services, we ask that you please call our office first so we can assess your dental needs and overall health before scheduling for treatment. Your situation will be considered an emergency if you are experiencing moderate to severe pain, swelling, tenderness or bleeding. 

 

Additionally, a member of our team will be answering phone calls and texts throughout the business day, so please call us with your questions. 

 

Covid-19 Office Protocol

You may notice some obvious and perhaps not so obvious changes at your next scheduled appointment. 

 

Prior to your appointment, you will be asked three questions over the phone:

 

  1. Have you tested positive for or have you come into contact with someone who has tested positive for the Coronavirus?

  2. Have you traveled out of the country in the last two weeks?

  3. Are you currently experiencing flu-like symptoms such as fever, cough, sore throat, muscle or body aches, excessive fatigue, or diarrhea? 

 

If you have answered yes to any of these, we will be happy to reschedule your appointment for either two weeks after traveling or after your symptoms have subsided. 

 

Once You Arrive

Please remain in your vehicle and call us to let us know you have arrived. We will limit the number of patients in the office at one time. We do ask that you arrive just before your scheduled appointment time and we promise to do our best to stay on time. We ask that only the patient being treated come into the office. If the patient needs assistance, one of our team members will come out to assist you. We have removed some of the chairs in the reception room to allow for social distancing. All magazines, newspapers and informational brochures have been removed. Water coolers are shut down. 

 

Please wear a mask as you go from your car to our office. Once inside the office we will provide hand sanitizers and we will take your temperature with a digital thermometer directed at your forehead. 

 

You will then be escorted to the treatment room. You may notice the dental team wearing additional personal protective equipment than what you are used to seeing. This is for your protection and ours. You will be asked to rinse with hydrogen peroxide for 60 seconds as this has been proven to help kill the virus. We will then proceed with diagnosing and treating your dental condition. 

 

Please do not hesitate to ask questions regarding our disinfection or sterilization protocol at any time. Again, your safety and our staff’s safety is of utmost importance. We want your visit to be safe and comfortable.

We look forward to seeing you for your routine care when it is safe to do so. Take care, be safe and keep the faith! 


Best Wishes,

Dr. John Bush, Megan, Becky, Michele, Carly, Chris and Julie. 

 

Copyright 2020

Family & Cosmetic Dentistry

John R. Bush, D.M.D.